FAQ
Questions meet answers
Frequently Ask Questions
Do you offer bespoke kits?
Absolutely! We love bringing unique ideas to life. Get in touch with us to share what you have in mind, and we'll work with you to design a bespoke kit that's perfectly tailored to you.
Do you ship internationally?
Yes, we do. Just send us your order details along with your shipping address, and we'll provide you an accurate quote for delivery abroad.
Do you offer discounts or promotions?
Yes - we often have special offers and fun promotions! Follow us on social media or sign up to our email newsletter to be the first to know what's happening.
Can i claim VAT relief on my order?
Yes, you can. Simply download our VAT exemption form, fill it out, and email it to us at hello@bluerain.store. Once we've received your completed form, we'll deduct the VAT from your order total.